How it works:

For one year after you make a purchase, we'll guarantee that you have it working when you need it. If you call in for service, an OnSite technician will be at your location within 24 hours.

What it covers:

• Parts and Labor We will pay for the parts and labor when we service an item.
• No Lemon Guarantee Sometimes, a problem just can't be fixed. If you need service for the same problem 3 times, we'll replace the product.
• New Owners If you sell or give away the product before your service plan has run out, we will provide the exact same coverage for the new owner until the end of the original warranty period.
• Training A technician will teach you, in person, how to operate and maintain your purchase.
• Support You can call OnSite Monday through Friday 8:00AM - 8:00PM ET for live technical support with a trained OnSite technician.

What it doesn't cover:

• Consumables Consumables are not covered under an OnSite Service Plan.
• Accessories An OnSite Service Plan will not cover accessories unless otherwise noted.
• Damage Product damages due to customer abuse or neglect are not covered under an OnSite Service Plan.